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    Formation of professional competencies of tourism professionals during implementation of programs for the organization of recreational servicesin the course of production practice
    (Бердянський державний педагогічний університет, 2021) Bezkorovayna Larysa; Litvinova-Holovan Olha; Pyptiuk Pavlo; Babii Viktoria
    The article describes emotional intelligence of a university lecturer. It is given the definition of the term «emotional intelligence», revealed its origin. The work describes the main emotional intelligence skills: self-awareness, self-regulation, empathy, motivation, social skills. The author pays attention to Johari Window technique, which helps people better understand their relationship with themselves and others. The article gives a possibility to get acquainted with a list of questions which could be used to assess teacher’s work in a class, content of the course, students’ satisfaction with the course, recommendations of improving the course etc. These questions are divided into the following categories: 1) instructor-specific question themes; 2) course-specific question themes; 3) student self-evaluation questions; 4) open-ended questions. The author of the article also represents some emotional self-regulation strategies, which can be applied in a class. It is explained the difference between a teacher, who is a leader and a usual teacher, who is just an executor of the demanded actions. There is an example of a questionnaire, which helps to determine leader’s style. According to Hersey and Blanchard Situational Leadership Theory a leader’s ability to lead depends upon situation factors. These scientists focused a great part of their research on the characteristics of followers in determining appropriate leadership behaviours. According to this theory, leader’s styles are divided into: directing, coaching, supporting, delegating. The author also explains the difference between a relation-oriented and a task-oriented leader.