Service quality assessment in the retail trade enterprises (case of Gori region)

dc.contributor.author	Kazishvili, Giorgi	en
dc.date.accessioned	2025-09-16T08:16:25Z
dc.date.available	2025-09-16T08:16:25Z
dc.date.issued	2017
dc.description.abstract	Retail trade enterprises in the service quality of the research is particularly important to establish whether there is a relationship between service quality, customer satisfaction and staff (employees) contentment. Therefore, we consider it appropriate for the purpose of this study to hold it separate.	en
dc.identifier.citation	Kazishvili G. Service quality assessment in the retail trade enterprises (case of Gori region) / G. Kazishvili // Наукові записки Бердянського державного педагогічного університету. Серія : Педагогічні науки : зб. наук. пр. – Бердянськ : БДПУ, 2017. – Вип. 3. – С. 173–177.	en
dc.identifier.issn	2412-9208
dc.identifier.uri	https://dspace.bdpu.org.ua/handle/123456789/5144
dc.language.iso	en	en
dc.publisher	Berdyansk State Pedagogical University	en
dc.relation.ispartofseries	Pedagogical sciences; 3	en
dc.subject	Service quality	en
dc.subject	Customer Satisfaction	en
dc.subject	Employees Satisfaction	en
dc.subject	Customer Satisfaction Index	en
dc.subject	Employees Satisfaction Index	en
dc.subject	Correlation	en
dc.title	Service quality assessment in the retail trade enterprises (case of Gori region)	en
dc.type	Article	en

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